Play Responsibly

Responsible Gaming at Betforward

Betforward is committed to promoting responsible gaming and implementing controls to prevent gambling‑related harm. This page explains the policies and practical steps available to you as a Betforward customer.

Eligibility and Age Verification

Betforward only accepts customers who are at least 18 years old. At registration we require accurate personal information and perform age verification as part of our Know‑Your‑Customer (KYC) process. Winnings earned by underage accounts are voided and Betforward reserves the right to terminate such accounts. Ongoing verification may be required to maintain access to services.

Self-Exclusion and Time‑Outs

You may request self‑exclusion to restrict your access to Betforward services for a fixed period. Requests can be submitted via the Help Center or by contacting Betforward Support. We will process self‑exclusion within 24 hours of receipt. Eligible durations are 1 week, 1 month, 6 months, or 1 year. During an exclusion period, you will not be able to log in, place bets, or deposit funds. After the exclusion period ends, reactivation can be requested via support; Betforward may require additional confirmation before reactivation.

Budget, Time, and Personal Limits

Betforward provides personal controls to help you manage spend and time. You may set:

• Spending limits: daily, weekly, or monthly loss limits, adjustable at any time with immediate effect.
• Session time reminders: alerts after a chosen duration of continuous play.
• Cool‑off periods: temporary pauses to reduce impulse betting; changes take effect immediately.

If you reach a limit or choose to pause, Betforward will prevent further bets and deposits until you lift the restriction or the time period expires. You may adjust limits or lift them only in accordance with the established policy.

Problem Gambling Support

Betforward recognizes that gambling may become problematic for some individuals. If you worry about your gambling behavior, consider seeking help from recognized service organizations such as GamCare, Gamblers Anonymous, or Gambling Therapy. Reflect on the following indicators and seek assistance if several apply: difficulty budgeting for gambling, neglecting work or family, chasing losses, borrowing money to gamble, or experiencing distress related to gambling losses.

Contact and Further Information

For questions about responsible gaming or to initiate a self‑exclusion, contact Betforward Support at [email protected] or use the in‑site Help Center. Betforward reserves the right to take appropriate action to mitigate risk, including restricting access, requiring verification, or terminating accounts in accordance with applicable laws and our terms and conditions.